Student IT Service Desk Student IT Service Desk

Student IT Support Services (former Origo)

for LUT and LAB students

open Mon-Fri at 10-14
 

EMAIL: studenthelpdesk@lut.fi

PHONE: 029 446 2777

STUDENT IT SERVICE DESK: open on Mon, Wed and Fri at 10-14, next to the Gallery lobby (near the library, behind the piano, in front of the room 1304)

Eduroam doesn't work Eduroam doesn't work

First forgot network and then try to login again. Try use ID@lut.fi the user name.

More Eduroam instructions here. If these don't help contact Origo service point.

I need to print I need to print

You need to activate printing key, e.g. electronic LUT key, and buy printing quotas before you can print. You can buy quotas in Aalef kiosk in the main lobby or in LUTshop.

More instructions here.

My user account doesn't work My user account doesn't work

Contact Origo service point. More information upper this page.

I forget my password I forget my password

You can change your pasword new in id.lut.fi -site. You need finnish bank account or OTP-application to indentifying yourself in the system.

More instructions here
. If you don't have neither of the above please contac Origo service point.

I can't registrate for a course I can't registrate for a course

If for some reason you cannot register for a course through WebOodi, you may also register by sending an e-mail to the Student Customer Service, opinto@lut.fi, by the registration deadline. If necessary, you may also telephone or visit the Student Customer Service during its opening hours. You will find Student Customer Service in second building LUT Lappeenranta campus.

System or program doesn't work System or program doesn't work

Contact Origo service point. More information upper this page.